Frequently Asked Questions for e-Dispatch

A company wishing to make transition to e-Dispatch application must first be an e-Invoice user and must follow the same method for the e-Invoice application. If the company has transitioned to an e-Invoice application via a private integrator, it can also transition to e-Dispatch using the same method.

e-Dispatch Application is an e-Government application that covers the electronic arrangement, submitting, storage and declaration of a paper dispatch note. In order to make transition to the e-Dispatch Application, the company first must be an e-Invoice user.

No. Paper printed dispatch notes will continue to be used in export operations.

Yes. The receiver can reject an e-Dispatch they received before the actual dispatch date. e-Dispatch that has past actual dispatch date can no longer be rejected.

No. An e-Dispatch cannot include more than one recipient. Even if the shipment is being made with a single vehicle, e-Dispatch must be issued separately for each recipient.